Privacy Policy

Information We Collect

When you request an estimate, call us or submit a form, we collect the information you choose to provide. This may include your name, phone number, email address, street address or ZIP code, property type and details or photographs related to the pest problem. When you browse the website, we may also collect technical information such as your IP address, approximate location, browser and device type, operating system, pages viewed, links selected, time spent on the site and the website that referred you to us.

How We Use Information

We use this information to respond to questions, prepare estimates, schedule inspections and services, communicate about appointments, provide pest control service and follow up afterward. We may also use it to operate and improve the website, understand which services visitors are interested in, measure advertising performance, maintain security, prevent misuse and comply with legal or accounting obligations.

How Information Is Shared

Grove Guard Pest Control does not sell your personal information. We may share information with employees, technicians and vendors who need it to operate the website, process forms, support communications, schedule appointments or perform the service you requested. These parties are expected to use the information only for the work they perform for us. We may also disclose information when required by law or when reasonably necessary to protect our business, customers or the public.

Cookies and Analytics

Our website may use cookies and similar technologies to remember preferences, understand website traffic and measure marketing results. Most browsers allow you to block or delete cookies through their settings. Disabling cookies may affect how some website features work.

Calls, Texts and Email

When you contact us or submit a form, you agree that Grove Guard Pest Control may contact you by phone, text message or email about your request, estimate, scheduling or service. Message and data rates may apply. You may opt out of text messages by replying STOP, and you may ask us to stop nonessential communications at any time.

Retention and Security

We keep personal information only for as long as reasonably necessary to respond to requests, provide service, maintain business records, resolve disputes and meet legal obligations. We use reasonable administrative and technical measures to protect information from loss, misuse and unauthorized access. No internet transmission or electronic storage system is completely secure, so absolute security cannot be guaranteed.

Your Choices and Children's Privacy

You may ask us to review, correct or delete personal information you have provided, subject to records we must keep for legal or legitimate business reasons. You may also ask us to stop contacting you. This website is intended for adults seeking pest control services and is not directed to children under 13. We do not knowingly collect personal information from children under 13.

Other Websites and Policy Updates

This website may link to websites that Grove Guard Pest Control does not control. We are not responsible for their content or privacy practices. We may update this policy when our practices, website or legal obligations change. Any revision will be posted on this page with an updated effective date.

Contact Us

If you have questions about this Privacy Policy or want to make a privacy request, contact Grove Guard Pest Control at [email protected], call (630) 555-0184, or write to 940 Curtiss Street, Downers Grove, IL 60515.